HSBC’s voice ID authentication software designed to prevent bank fraud has been duped by BBC Click reporter Dan Simmons and his non-identical twin, according to a report by BBC News. Simmons created an HSBC account and signed up to the bank’s voice ID authentication service.
The most alarming part of the story for me was the seemingly unlimited attempts that the system allowed in identifying users. Any system authenticating users must have a predetermined number of failed (i.e. 3-5) attempts before locking the account. Just something to think about...
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http://www.biometricupdate.com/201705/bbc-reporter-and-his-twin-dupe-hsbc-voice-id-recognition-system