Jackpotting ATMs: What Banks Should Know

Written by Chris Bedel | Feb 2, 2018

This week, the Secret Service began warning financial institutions about a rash of jackpotting attacks across the US, and the threat that more could be coming.

Brian Krebs ran the story back on Tuesday: https://krebsonsecurity.com/2018/01/drug-charges-tripped-up-suspects-in-first-known-atm-jackpotting-attacks-in-the-us/

According to the Krebs report, the US Secret Service recently sent out an alert warning that the “targeted stand-alone ATMs are routinely located in pharmacies, big-box retailers, and drive-thru ATMs.”

What you need to know:

Although this affects both rear and front loading ATMs, the front loading models are under a greater threat due to the ease of physical access to install malware
We are recommending that you contact your ATM manufacturer or support provider to determine if your ATMs are susceptible
In this case, strong physical controls (not allowing access to the internals of the ATM) is the key mitigating control
- This includes verification of the identity of all ATM technicians that work on your ATMs - you may want to alert your branches as well

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